Hi there! We've shipped one of our biggest updates yet on how promotions work across Rank Ecommerce, along with a full launch of the improved Rank App. Here's what's new:

New Features

• New Specials Engine with Full Bundle Support: You can now build and run more advanced promotions, including: Buy X Get Y, spend-based offers, and mix-and-match bundles, with full support across cart and checkout.
• Expanded Discount Types & Qualifiers: Create promotions using percent off, dollar amount off, or set pricing, triggered by item count, group weight, group spend, or cart spend conditions, applied at the item or group level.
• Cart & Checkout Discount Visibility: Customers can now clearly see applied discounts directly in the cart, including individual item pricing, savings breakdowns, and which promotions are active.
• Promo Code Support: Promotions can now be applied automatically or triggered by a promo code entered at checkout, giving you more control over how and when offers are redeemed.
• Stacking & Conflict Controls: New settings let you define how multiple promotions interact, including stacking rules, application limits, and how discount conflicts are resolved.
• Full Launch of the New Rank App: The updated Rank App is now officially live, with a redesigned interface, improved navigation, and streamlined workflows for managing your ecommerce settings.

Improvements

• Specials Sync Reliability: Significant improvements to how promotions sync and apply across integrations. Specials are now more consistent and dependable across the board.
• Faster & More Accurate Pricing Calculations: Discounts are processed more efficiently, ensuring accurate totals and a smoother experience at checkout.
• New Specials Management UI: A redesigned interface for creating and managing specials, with better organization, priority handling, and a streamlined setup flow.
• Category Mapping Enhancements: A new category mapping UI makes it easier to organize and manage product categories with a quicker, more intuitive workflow.
• Updated App UI & Experience: Improved tables, forms, and modal interactions throughout the Rank App. Plus support for dark and light modes.

We're excited to bring more flexibility, control, and clarity to your e-commerce experience. These updates make it easier to run the promotions you want and ensure they show up correctly for your customers every time.

Got questions or feedback? We'd love to hear from you.

Hi there! We've been hard at work improving your experience across the board. Here's what's new in this release:

New Features

• Fuzzy Search for Business/Organization Lookup: Finding businesses and organizations in the Rank App just got smarter — fuzzy search now helps you find what you're looking for, even with partial or imperfect search terms.
• Order Level Discounts for POSabit: The Ecommerce API now supports order-level discounts for POSabit integrations, giving you more flexibility in how promotions are applied at checkout.

Improvements

• POSabit Sync Reliability: We've made various under-the-hood improvements to the POSabit sync process to make it more stable and dependable.
• Brand Pages No Longer Duplicated: Brand pages in the Ecommerce Plugin now appear once across all stores they're available at — no more duplicate entries cluttering your listings.

Fixes

• Category Visibility Stability: Added better error handling in the E-commerce Plugin for Elasticsearch errors that could cause categories to temporarily disappear from your site.
• Age Gate Flickering Resolved: Corrected a preload styles issue in the Joint Plugin that was causing the age gate to flicker on load.
• Multiple RankAi iFrames Fixed: Resolved an issue in the Joint Plugin where switching businesses could cause multiple RankAi iFrames to load simultaneously.
• Menu Type Selector Duplication Fixed: Corrected a breakpoint issue in the Ecommerce Plugin that was causing the menu type selector to appear duplicated on screen at certain screen sizes.

We're always working to make your platform more reliable and powerful. Thank you for being part of the Rank community! 🚀

Got questions or feedback? We'd love to hear from you.

✨ This update introduces a refreshed store selector layout, a global “All Items on Sale” filter, a faster and cleaner checkout experience, and new admin safety alerts that help prevent critical issues. Together, these improvements make your platform more intuitive, secure, and conversion-friendly.

This release brings a collection of design, UX, and admin enhancements built to make your day-to-day store management smoother, faster, and more reliable.

Here's what's new 👇 

🏪  New Store Selector Layouts

Your customers can now browse multiple store locations more easily than ever.

Choose between two layout styles for your store selector:

• Compact – The familiar, clean design you know.
• Detailed – A modern, refined layout with enhanced store search and filtering options for a more intuitive shopping experience.

How to enable:

Go to Header → Store Select Widget → Design, then toggle between Compact or Detailed.

✨ A redesigned Store Selector gives you more control over how customers browse locations, with both compact and detailed layouts for flexibility and improved usability.

💸  "All Items on Sale” Option

Give your deals the spotlight they deserve.

You can now display all discounted products in Sliders and Menus by using the new “All Items on Sale” filter.

How to use it:

1. Add a Slider or Menu widget to any page.
2. In the Specials Filter dropdown, select All Items on Sale.

This automatically showcases all products with active specials—perfect for highlighting promotions and boosting conversions.

✨  Easily showcase every discounted product with a single filter—perfect for highlighting promotions and increasing visibility of active deals.

💳  Enhanced Checkout Experience

We’ve refined the checkout process to make it faster, smoother, and more visually consistent:

• Sleek skeleton loading animation when proceeding to checkout.
• A sticky order summary on desktop keeps everything in view.
• Streamlined order processing visuals improve clarity and confidence during checkout.

These updates create a more seamless shopping experience that helps reduce drop-off and increase trust at the final step.

✨  Checkout is now smoother and more transparent, with a sleek loading animation, sticky order summary, and cleaner order processing visuals that build trust and reduce friction.

⚠  New Admin Notices for Critical Issues

We’ve introduced a new non-dismissible admin warning designed to prevent critical misconfigurations.

When certain critical issues are found, you’ll now see a clear, undismissable alert in the WordPress dashboard—helping your team act fast before SEO or Ecommerce performance are affected.

✨  Certain critical site issues now trigger a clear, non-dismissible admin warning to help your team act quickly and protect visibility.

From improved store browsing to smoother checkout and stronger admin protections, these updates make your platform experience better across the board.

Platform Enhancements, Fixes & New Digital Merchandising Capabilities

announcement 

Digital Merchandising Now Available!

We’re excited to announce that Digital Merchandising is now available – a powerful new feature that turns your ecommerce menu into a revenue-generating experience. By analyzing customer behavior, purchase history, and browsing patterns, Digital Merchandising delivers highly personalized and profitable product placements right where customers are most likely to engage.

Key Capabilities:

• Personalized product recommendations - Smart, behavior-based suggestions tailored to each customer — helping drive upsells and discovery.
• Related product suggestions - Show relevant products when a shopper views an item, enabling intelligent cross-sells and faster inventory movement
• Checkout add-on recommendations - Display last-minute product suggestions during cart review and checkout to increase average order value.
• Sponsored product listings - Allow brands to pay for premium product placements, turning your menu into a monetization tool.

improvements

New Features & Enhancements

• New Product Layout Option - A brand-new list-style product view offers more flexibility in how your products are displayed to customers.
• Cova Promotions V2 - We’ve added compatibility with the latest version of Cova promotions, ensuring discount syncing is accurate and up to date.
• GA4 Improvements - GA4 purchase events now include POS Customer IDs and Order IDs for improved tracking and marketing attribution.

fix 

Fixes & Platform Updates

Specials & Promotions

• Resolved issues where specials applied to more products/variants than intended.
• Fixed inconsistencies when updating special discount types.
• Restored display of special images for applicable deals.

POS & Inventory Sync

• Improved special application process for more consistent and reliable special application on products
• Improved strain type mapping consistency for Alleaves POS data.
• Resolved discrepancies when updating a special’s discount type.
• Corrected certain special images not displaying properly.

User Experience & Interface

• Improved store selector UX with smoother loading displays and transitions
• Fixed an issue where the inventory sync button was disappearing from the UI unexpectedly.
• Re-added the store image uploader to store setup in Rank App.

Let us know if you have any questions — and as always, we’re here to help you stay synced and ahead of the curve.

We’re constantly evolving to give you more value from your Rank Ecommerce platform. This update delivers key improvements across performance, compliance, and stability. We’ve also introduced new monetization opportunities to help you turn your menu into a revenue driver. Read on for the full breakdown.

announcement 

Dutchie API Workaround Implemented for Rank Ecommerce clients

• Ecommerce API Performance – We’ve made behind-the-scenes enhancements to improve speed and reliability across ecommerce sites.
  
• Store Selector UX – Improved handling of store selection to create a smoother experience for your customers.

🐞 Fixes

• Fixed issue with product modal display when clicking related products on individual product pages.

As always, we’ve got your back - more enhancements on the way soon. Let us know if you have questions or feedback! 

We’ve been busy fine-tuning things to make your experience even better. Here’s what’s new:

Improvements

• Total Terpenes & TAC Display – Total Terpenes and TAC info now display across all product views.
• Improved Store Info Sync - Improved store info sync to keep things updating smoothly.
• ADA Improvements - Modals and drawers receive auto keyboard focus for better ADA compliance

Fixes:

• Fixed scheduled tasks conflict when updating to the latest Rank Math plugins.
• Fixed issue with occasional duplicate sync tasks.
• Fixed occasional 403 error when fetching products.
• Fixed issue with sorting by name.
• Fixed issue with occasional 400 errors at checkout for customers.

We’re always working to enhance your experience. Thank you for trusting us to help power your business! 🚀

Got questions or feedback? We’d love to hear from you.

Hi there! We’ve been busy behind the scenes making your experience smoother and more dynamic. Here’s what’s new:

New Features

• Dynamic Subcategory Links: Parent category pages now automatically display links to in-stock subcategories based on the current store selection!
• Alleaves Specials Sync: New support for syncing specials with Alleaves is here!

Improvements

• Better Specials Sync Performance: We’ve fine-tuned our system to sync specials faster than ever.
• Improved Admin Organization in Rank App: Admins can now view all organization options in a paginated organization list.

Fixes

• Live Resin Visibility Fixed: We resolved the issue where the live resin category wasn’t showing up on Dutchie Plus websites. 
• Brand Title Fix: An issue causing brand titles to go missing during auto-upgrades is now history.
• GA4 Cart Totals Accuracy: Fixed the display of cart item totals for Dutchie Plus customers to show proper dollar amounts instead of cents.
• Checkout Sign-In Fix: No more cut-off Dutchie sign-in modals on the checkout page.

We’re always working to enhance your experience. Thank you for trusting us to help power your business! 🚀

Got questions or feedback? We’d love to hear from you.

We’re excited to share some updates designed to enhance your ecommerce experience:

New Features:

• Expanded strain type options, including indica hybrid, sativa hybrid, 1:1, 2:2, 5:1, 10:1, and 20:1 ratios, for better product categorization.

Improvements:

• Enhanced support for POSabit subcategory mapping for improved organization.
• Added support for POSabit order type specials, giving you more flexibility in promotions.

Fixes:

• Resolved an issue where Dutchie custom sort wasn’t reflected in menu sorting.
• Fixed issues with updating your eCommerce and POS provider seamlessly.
• Addressed autocomplete problems in bundle categories for smoother navigation.

As always, we’re here to help you make the most of these updates. Let us know if you have any questions or need assistance!

We’re thrilled to introduce new features, fixes, and improvements to streamline your eCommerce experience:

New Features:

• Custom Checkout Disclaimer: You can now add a custom disclaimer at checkout in Rank Ecommerce, providing more flexibility in customer messaging.
• Sort by Best Selling or Popular: Added sorting options in Ecommerce, allowing customers to browse by "best selling" or "popular" products.

Improvements:

• Improved incremental syncs in COVA.
• Added a 'min_value' field for Posabits specials, making it easier to define special applicability.
• Streamlined Aeropay integration by removing unnecessary fields.
• Product images are now handled more efficiently to reduce media library clutter.

Fixes:

• Menu type dropdown toggle now works correctly reflects checkout.
• Fixed product discount pricing issue.
• Corrected medical pricing display for recreational-only menus.
• Updated medical card and allotment maximums.
• Symbol in cart taxes has been updated for better clarity.
• Removed default subcategory from menu sidebar filters.
• Resolved missing images from product listings.
• Cart disclaimers now display correctly for Maryland stores.
• Dutchie checkout now updates properly with menu and order type changes.
• Enhanced inventory sync to work seamlessly when changing providers or businesses.
• Fixed occasional add-to-cart errors and weight display.
• Resolved reviews schema errors

As always, we’re here to support you with these updates. Let us know if you need any assistance!

We’re bringing you more enhancements to keep things running smoothly and to support the specific needs of your customers:

Fixes:

• Age verification at checkout has been updated to reflect the correct age requirements, instead of defaulting to 21+.
• Strain type mapping is now fully aligned with the COVA API for better product accuracy.
• Delivery address verification is now improved, with a convenient pre-fill option to simplify the checkout process.

Improvements:

• Alleaves customers now have more order type options, offering flexibility at checkout.
• Enhanced support for Treez customers using Bulk Weight tiered pricing, making product variant management easier.
• The menu type toggle for Ohio stores will now show "Adult-Use" to stay compliant with local regulations.

New Feature:

• New Shop Rec and Shop Med Store Selector Buttons Customers can now choose between recreational or medical shopping options right from the store selector, helping them find the right products right from the start.

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As always, we’re here to ensure you have the best tools to serve your customers. Let us know if you have any questions about these updates!